A Quality Guarantee

Selling a quality product allows us the luxury of offering a quality guarantee and return policy! Here is why you can feel comfortable with any of the Winco products…

Winco products are of superior design and workmanship. They are warranted to be free of manufacturing defects for 1 year¹ from date of purchase.

If at any time during this period you wish to return the product, you may do so by following our Total Satisfaction Return Policy.

Total Satisfaction Return Policy

Here are the details…

• You may return your new system up to 365 days from the date of invoice for a complete refund, less shipping and handling.
• You are responsible for shipping the system back and the costs associated with the shipment.
• It is important you return everything on your order, in new condition, and in its original packaging.
• We will issue you a full refund, less shipping and handling.

4 Easy Steps to Returning Your Winco Product

1. Contact Us for a Return Request form. Complete the form and return it. (Do not return anything without this Return Request form.)
2. One of our Customer Care Representatives will contact you with specific instructions. Please follow these instructions completely. This will allow us to expedite the handling of your return.
3. Repack the equipment with all of the original packaging and arrange to have it shipped back, freight prepaid, according to the instructions you receive (Note: We recommend you insure your shipment).
4. Once your system has been received back and inspected, you will receive a full refund for the equipment, excluding shipping & handling.

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